Felvar Support
We are here to help.
Need help with Felvar? Write to us anytime at legal.fodes@hotmail.com. We usually answer within two days.
For a bug, tell us what you did, what happened, your app version and your iPhone model.
Frequently asked questions
How does the fridge scan work?
On Home, tap Scan my fridge. Take a photo or two of your fridge, check the list Felvar shows you (fix amounts or remove anything it got wrong), then pick one of the meals it suggests.
How do I import a recipe?
In Safari, TikTok or any app, tap Share and choose Felvar. You can also paste a link or the recipe text in Felvar, or write a recipe from scratch.
How do folders work?
Your recipes live in All Recipes on the Recipes tab. Tap the plus to create a folder, hold a recipe to add it to folders, and hold a folder to edit its name, colour and icon, move it into another folder or delete it. Deleting a folder keeps its recipes.
Where are my grocery list and folders stored?
On your phone. They are not uploaded, so they do not move to a new phone. Saved recipes are stored with your account.
Do I need an account?
You can look around without one. Saving recipes, the chat and some other features ask you to sign in with Apple or Google.
My membership is not recognised
Make sure you are signed in to the App Store with the Apple ID you bought it with, then tap Restore at the bottom of the membership screen.
How do I cancel Felvar Membership?
Open Settings on your iPhone, tap your name, then Subscriptions, and choose Felvar. Deleting the app does not cancel the subscription.
How do I delete my account?
In Felvar go to Profile, Account, Delete Account. This deletes your account and the data stored with it on our server, including data for the same account in Caltria and Pantral.